Responsible Gambling

At Lucky Lotto 7, gambling is meant to be fun and entertaining — not a solution for financial difficulties. We strongly encourage players to stay in control and never spend more than they can afford to lose. Your gambling budget should never interfere with rent, bills, or essentials.

Understanding Responsible Gambling

Responsible gambling means setting clear boundaries and understanding the risks. Keep track of your activity, set personal limits, and know when to take a break or stop.

Signs of Problem Gambling

Gambling becomes a problem when it negatively impacts your life. Warning signs may include:

• Constantly thinking about gambling.
• Betting larger amounts to feel the same excitement.
• Unsuccessful attempts to reduce or stop gambling.
• Feeling irritable or anxious when not gambling.
• Gambling to escape stress or negative emotions.
• Chasing losses by gambling more.
• Lying about gambling habits.
• Damaging relationships, work, or education due to gambling.
• Relying on others to solve financial issues caused by gambling.

Consequences of Gambling Addiction

• Health: Anxiety, depression, insomnia, or suicidal thoughts.
• Social: Conflict with family or friends, issues at work or school, legal trouble.
• Financial: Struggles to manage bills, rent, or debts.

How to Stay in Control

• Set daily, weekly, or monthly deposit limits in your account settings.
• Take regular breaks and avoid long gaming sessions.
• Never gamble when upset, stressed, or under the influence.
• Use reminders and time-outs to manage your play.
• Remember: gambling is entertainment — not a source of income.

Account Restrictions and Tools

To help you stay in control, Lucky Lotto 7 offers several tools under the “Gaming Restrictions” section in “My Account”:

• Time-Out: Pause your account for 24h, 48h, or 7 days.
• Temporary Exclusion: Restrict access for 30, 60, or 90 days.
• Self-Exclusion: Lock your account indefinitely — no play, deposits, or promotional messages.
• Deposit Limits: Set limits that suit your budget.
• Time Limits: Request session auto-logouts via support.
• Game Reminders: Enable pop-ups showing time spent, wins/losses every 15–60 minutes.

Self-Assessment

Concerned about your gambling habits? Use our self-assessment tool to evaluate if you’re still in control.

Stay Vigilant

If signs of risky behavior appear, we may contact you to recommend setting limits. You can also reach out to these resources:

• Gambling Help Online: www.gamblinghelponline.org.au
• Gamblers Anonymous Australia: www.gaaustralia.org.au
• Call 1800 858 858 for 24/7 confidential support

Protection of Minors

Lucky Lotto 7 does not permit access to users under 18. We verify all accounts using automated and manual checks. Parents should use parental controls to block gambling content and monitor device use.

Preventing Unauthorised Access

• Never share your username or password.
• Always log out after your session, especially on shared devices.
• Don’t save your login details in public or shared environments.
• Check your balance and game history regularly.
• Review your email receipts to spot any unexpected transactions.

If you notice any suspicious activity, contact our support team immediately.

Contact Us

Need assistance or have concerns? Reach out to our support team anytime at [email protected].

FAQ

What is responsible gambling?

Responsible gambling means playing for entertainment while staying in control. It involves setting limits on time and money spent, and understanding that gambling is not a way to make money or fix financial problems.

How do I know if I have a gambling problem?

You might have a problem if gambling affects your finances, relationships, or mental health. Common signs include chasing losses, hiding gambling activity, borrowing money to play, or feeling stressed and anxious about gambling.

What tools does Lucky Lotto 7 offer to help me stay in control?

Lucky Lotto 7 offers several responsible gambling tools, including deposit limits, session time reminders, time-outs, temporary exclusions, and self-exclusion. All tools are available in the “My Account” section.

Where can I get help for gambling issues?

If you or someone you know is struggling, support is available. You can contact: Gambling Help Online: www.gamblinghelponline.org.au Gamblers Anonymous Australia: www.gaaustralia.org.au Call 1800 858 858 for 24/7 confidential suppor

Can I take a break from gambling on Lucky Lotto 7?

Yes. You can take a short-term break using the Time-Out feature (24, 48 hours, or 7 days), set a Temporary Exclusion (30, 60, or 90 days), or choose Self-Exclusion for a longer period. All options are available in your account under Gaming Restrictions.